Friends and Family Test Results

Friends and Family Test

NHS England has introduced a patient feedback questionnaire for all NHS care providers.

The NHS friends and family test (FFT) is an important opportunity for you to provide feedback on the services that provide your care and treatment. Your feedback will help us to improve our services for everyone.

We would be grateful if you could complete the questionnaire online by clicking on the link below.

We may also contact you after an appointment at the surgery using our automated text messaging service (Accurx) to ask for your feedback.

PLEASE NOTE THAT ALL RESPONSES ARE ANONYMOUS SO IF YOU HAVE FEEDBACK THAT YOU WANT US TO RESPOND TO, PLEASE CONTACT US DIRECTLY BY EMAIL

We will collate the responses and publish them on our surgery notice boards and our website.

2025 Results

 
 

3048 Responses

97% of patients rate their experience of the service we provide at Broomhill and Lodge Moor Surgeries as GOOD or VERY GOOD

 

 

 updated 05/09/2025

FFT 2025 pie chart
Page last reviewed: 05 September 2025
Page created: 24 April 2025